Every AMC is registered in ZenoHosp with vendor details, coverage scope, and expiry date. Renewal alerts fire 30 days and 7 days before expiry. The biomedical team never discovers a lapsed contract when a critical piece of equipment breaks down.
Each AMC is registered in ZenoHosp with the vendor's details, the equipment covered, coverage scope (parts and labour, parts only, labour only), start and end date, and annual cost. Multiple pieces of equipment can be covered under one AMC. The biomedical team sees all active contracts in one dashboard.
ZenoHosp sends renewal alerts to the biomedical head 30 days before expiry and again 7 days before. Renewal is initiated from the same screen — new contract dates and cost entered, vendor notification sent. No equipment goes out of AMC coverage because an expiry was missed.
When an equipment breakdown is logged in ZenoHosp, the linked AMC is identified automatically. The service call is created with the AMC reference. Vendor response time is tracked. Service calls under AMC coverage are separated from paid service calls for cost analysis.
"We had a ventilator go down on a Sunday. The AMC had lapsed 3 weeks earlier and nobody knew. Since ZenoHosp sends 30-day and 7-day alerts, that situation is impossible now."
Every capability — built for Indian hospital workflows.
ZenoHosp sends renewal alerts to the biomedical head 30 days and 7 days before each AMC expires. If the renewal is not initiated within that window, an escalation alert goes to the hospital administrator.
Yes. A single AMC can cover multiple assets — for example, one vendor contract covering all anaesthesia machines. Each covered asset shows the AMC link in its record.
Yes. When a breakdown is logged for equipment that has an active AMC, the service call is automatically linked to the AMC. Vendor response time and resolution time are tracked for each call.