Every consultation, procedure, pharmacy dispense, and lab test posts to the patient's account automatically. The billing team sees a complete itemised bill ready at discharge. No manual charge entry. No revenue leakage.
When a procedure is recorded in OT, the charge posts to billing. When the pharmacist dispenses, it posts. When a lab test is ordered, the billing entry is created at the same moment. The billing team's job becomes review and collection — not data entry.
ZenoHosp applies the correct GST rate to each service line — exempt for consultations, 5-12% for pharmacy, 12-18% for equipment hire. For TPA patients, the bill is automatically split into the insurance portion and patient co-pay. GSTR-1 and GSTR-3B summaries are generated at month-end.
Every TPA claim is tracked end-to-end — submitted, under review, approved, rejected, resubmitted, settled. Rejected claims are flagged with the reason code so the billing team can correct and resubmit. Average TPA settlement time drops from 60 days to 18 days.
"Our billing team used to stay until 10pm on the last day of every month. Since ZenoHosp, the books close on day 3. We recovered ₹22 lakhs in the first month — charges that were being done but never billed."
Every capability in this feature — built for Indian hospital workflows.
Healthcare services have mixed GST treatment. OPD consultations are generally exempt. Pharmacy sales attract 5–12% depending on drug category. Equipment hire and certain procedures may attract 12–18%. ZenoHosp applies the correct rate per line item automatically based on service type.
Rejected claims are flagged in the billing dashboard with the rejection reason code. The billing team can correct the documentation and resubmit from within ZenoHosp. Every claim is tracked through submission, review, rejection, resubmission, and settlement.
For patients with partial insurance cover, ZenoHosp automatically splits the bill into the TPA-covered portion and the patient co-pay. Both are tracked independently with separate receipts.
Revenue leakage happens because charges aren't captured — the IV drip the nurse administered, the OT consumables used. ZenoHosp links charge capture to clinical actions. When a procedure is recorded, the charge posts automatically. Hospitals typically recover ₹8–22 lakhs per month in previously missed charges.
Yes. GSTR-1 and GSTR-3B summaries are generated automatically at month-end. No manual compilation from multiple systems.
Yes. CGHS, ESI, and other government health scheme patients have separate tariff masters in ZenoHosp. Billing is calculated at the correct rates automatically.
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