Multi-doctor calendars, walk-in token queues, and automated WhatsApp reminders — all managed from one screen. 14% fewer no-shows on average.
Every doctor's schedule visible side by side. Filter by department, block off leaves and conferences in advance. When a patient arrives, the front desk sees their slot, their doctor, and queue position — one screen.
Conflicts blocked before an appointment is confirmed. Emergency insertions flagged without disrupting the full schedule. Appointment-type durations — new patient, follow-up, procedure — set automatically.
Walk-in patients receive a token number at the front desk. The doctor sees both pre-booked appointments and walk-ins in a combined queue view. Waitlisted patients are notified via WhatsApp when a cancellation opens a slot. Online self-booking portal also available.
Reminders sent 24 hours and 2 hours before every appointment. Patients confirm, reschedule, or cancel directly from the message. Language configurable in English, Tamil, and Hindi. No staff intervention needed.
When a patient cancels, the slot opens automatically and the next waitlisted patient is notified via WhatsApp. No manual phone calls. Cancellation-to-rebooking happens without staff involvement.
"Our OPD was 90 minutes behind schedule every day before ZenoHosp. Now the morning schedule runs within 15 minutes of plan. WhatsApp reminders changed everything."
Every capability in this feature - built for Indian hospital workflows.
Both run simultaneously. Walk-in patients receive a token number at the front desk. The doctor's screen shows a combined view - pre-booked appointments by time slot and walk-in tokens in sequence. The front desk manages both from one screen without switching systems.
When an appointment is booked, ZenoHosp schedules automated WhatsApp messages - one 24 hours before, one 2 hours before. The message includes the doctor's name, time, and a link to reschedule or cancel. No manual follow-up required. Hospitals using this feature see a 14% average reduction in no-shows.
Yes. You can optionally provide patients a booking link. They select the doctor, available date, and time slot. The booking appears in the appointment calendar immediately.
The slot opens automatically and any waitlisted patients are notified via WhatsApp. Cancellation history is recorded against the patient's profile.
Yes. A general physician might have 10-minute slots while a specialist takes 20 minutes. Slots can also vary by appointment type. The calendar enforces these rules automatically.
Doctor leaves, conference blocks, and public holidays are configured in advance in ZenoHosp. The booking system automatically blocks those periods - patients cannot book on leave days and existing appointments trigger a reschedule prompt.
45-minute demo. Your hospital type, your workflows, your questions answered.
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