Can the ordering doctor track sample status?

Yes. Status is visible in the doctor's dashboard — no phone calls to the lab needed.

Sample Tracking

Every sample tracked.
From collection to result.

Q: How does ZenoHosp prevent lost samples?

Every sample is barcoded at collection and tracked at every workstation. Misplaced samples are flagged when not scanned within the expected window.

A barcode is generated the moment a sample is collected. Every movement — from phlebotomy to centrifuge to analyser to result entry — is tracked in real time. Zero lost samples. Zero manual sample registers.

Barcode generated at collection — no manual labelling
Sample tracked from collection bench to analyser in real time
Phlebotomy queue with STAT and routine priority
0 lost samples at hospitals using ZenoHosp Lab
Rejection tracking with reason codes and root cause analysis

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Sample Tracking WorklistAdd app screenshot here

Barcode Tracking

Sample barcoded at collection, tracked at every step.

Phlebotomy Queue

STAT and routine samples queued by priority, not arrival time.

Rejection Tracking

Rejected samples recorded with reason for root cause analysis.

Real-Time Status

Ordering doctor sees sample status without calling the lab.

From Order to Collection

Test order from the EMR. Barcode generated. Phlebotomy queued.

When a doctor orders a lab test in the HMS EMR, it appears immediately in the phlebotomy queue. When the sample is collected, a barcode label is printed and the sample is registered. STAT samples are prioritised automatically over routine ones.

Test order from HMS EMR appears in phlebotomy queue in seconds
STAT samples prioritised automatically — no manual sorting
Barcode label printed at collection — no handwriting on tubes
Collection confirmed by scanning the barcode

Phlebotomy Queue & Collection ScreenAdd app screenshot here

Sample Movement Tracking

Every movement logged. Every step timestamped.

From the phlebotomy tray to the centrifuge to the analyser to the result entry workstation — every movement is tracked by scanning the barcode. The supervisor can see every sample's current location and status on a live dashboard.

Scan at each workstation to log movement
Supervisor dashboard shows location and status of every sample
Time at each stage recorded — for TAT analysis
Misplaced samples flagged when not scanned within expected window

Sample Status Tracking DashboardAdd app screenshot here

Rejection Management

Rejected samples recorded, analysed, and acted on.

Haemolysed, clotted, insufficient volume — every sample rejection is recorded with the reason code. Re-collection is triggered with a notification to the ward. Rejection rates are tracked by ward, phlebotomist, and test type for quality improvement.

Rejection reasons coded: haemolysis, clot, insufficient volume, labelling error
Re-collection notification sent to ward automatically
Rejection rate reports by ward, phlebotomist, test type
Root cause analysis for reducing rejection rates over time

Sample Rejection & Re-collection ManagementAdd app screenshot here

Lost samples at hospitals using ZenoHosp Lab for 6 months

0.8%

Sample rejection rate (industry average: 2.4%)

89%

Reduction in average report TAT

"We used to lose 2–3 samples a week. Staff would call wards for recollection and patients were delayed. Since ZenoHosp, we haven't lost a single sample in 6 months. The barcode tracking is the reason."

Lab Manager, Precision Diagnostics Group, Bengaluru — 8 collection centres

Everything included

Every capability in this feature — built for Indian hospital workflows.

Barcode at collectionSample barcoded when collected — no handwriting on tubes.

Phlebotomy queueSTAT and routine prioritised automatically.

Movement trackingScan at every workstation. Full location history per sample.

Sample status for ordering doctorDoctor sees sample status in their dashboard — no phone calls.

Rejection recordingReason codes, re-collection trigger, notifications to ward.

Rejection analyticsRejection rate by ward, phlebotomist, test type, and reason.

TAT trackingTime at each step recorded. TAT reports by test and department.

Supervisor dashboardLive view of every sample in the lab at any moment.

External sample registrationSamples from external labs registered and tracked in same system.

Batch sample handlingMultiple samples from one patient processed as a batch.

Cold chain trackingTemperature-sensitive samples flagged for cold chain compliance.

Audit trailEvery scan, every movement, every status change permanently logged.

Frequently asked questions

How does ZenoHosp prevent lost samples?

Every sample is barcoded at collection. Every movement is tracked by scanning at each workstation. If a sample isn't scanned within the expected time window for its stage, it's flagged as potentially misplaced.

How does the phlebotomy queue prioritise samples?

STAT samples are automatically placed at the top of the phlebotomy queue regardless of when they were ordered. Routine samples are queued in order of test type and expected TAT.

Does the ordering doctor see sample status?

Yes. The ordering doctor's dashboard shows the current status of any sample they've ordered — Collected, Processing, Resulting, or Reported — without needing to call the lab.

Every sample tracked.From collection to result.