Voim.ai Use Case

Post-Discharge Follow-ups

Continuous Care After They Leave

See It In Action

Proactive Recovery Monitoring

Voim.ai automatically calls patients 24-48 hours post-discharge to check on their recovery, medication adherence, and general well-being.

Symptom Checking

The AI asks specific questions based on the patient's discharge summary. Any red flags immediately alert your nursing staff.

Medication Adherence

Ensure patients are taking their prescribed medications and understand their dosage instructions.

Feedback Collection

Gather valuable feedback about the hospital stay to improve operations and patient satisfaction scores.

Follow-up Appointments

Automatically schedule the 1-week or 2-week post-op checkup during the follow-up call.

How Automated Follow-ups Work

Proactive outbound calling driven by EMR discharge triggers.

1

Trigger & Schedule

When a patient is marked as 'Discharged' in the HMS, Voim.ai automatically queues a follow-up call for 48 hours later.

2

Conversational Health Check

The AI calls the patient, speaks in their preferred language, and asks specific questions tailored to their procedure (e.g., "Are you experiencing any swelling near the incision?").

3

Triage & Action

If the patient reports concerning symptoms, the AI instantly sends an urgent SMS and dashboard alert to the duty nurse for immediate intervention. Otherwise, it logs a successful recovery check in the EMR.

Impact on Patient Outcomes

15%

Drop in Readmissions

Due to early symptom detection.

100%

Follow-up Coverage

Every patient is checked on, automatically.

4.8/5

Patient CSAT Score

Patients feel cared for post-visit.

Elevate your post-care experience.

See how Voim.ai can help your nurses focus on critical care instead of routine phone calls.

Request Demo