This Cookie Policy explains how ZenoHosp ("we," "us," or "our") uses cookies and similar tracking technologies on our public website (zenohosp.com) and within our Hospital Management Software platform.
1. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide statistical information to the owners of the site.
2. How We Use Cookies
We use cookies for several essential and non-essential purposes:
Essential System Cookies
These cookies are strictly necessary for the core operation of the ZenoHosp platform. They enable critical functions such as:
- User authentication and maintaining secure login sessions.
- Load balancing and ensuring 99.99% system uptime.
- Enforcing Role-Based Access Control (RBAC) across hospital departments.
Note: Because these cookies are strictly necessary for security and functionality, they cannot be disabled without breaking the application.
Analytical and Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site and software. They help us know which features are the most and least popular and see how users move around the application. All information these cookies collect is aggregated and therefore anonymous.
Marketing Cookies (Public Website Only)
We may use marketing cookies on our public marketing pages to deliver targeted advertisements about our services. We do absolutely no marketing or advertising tracking inside the authenticated hospital management platform.
3. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Banner that appears upon your first visit to our public website. Furthermore, you can set or amend your web browser controls to accept or refuse cookies entirely.
4. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at:
Email: privacy@zenohosp.com
Disclaimer: This document is provided as a standard framework and must be reviewed by independent legal counsel.